Privacy policy
What we collect
Your name, phone number or email, delivery location (drop point and building or landmark), order history, payment status, and any problem reports and photos you send us. Student riders also share college ID, UPI ID and live location while online or carrying an order.
Why
To take and deliver your orders, let restaurants and riders contact you about an order, show live tracking, prevent fraud, and meet legal and tax obligations.
Who sees it
The restaurant sees your name, order and note. Your rider sees your name, phone, drop point and the order. Rapido or a similar courier gets only what is needed for that delivery. We do not sell your data.
Location
Customer location is the drop point you choose. Rider location is collected only while the rider is online or on a delivery, and shown to the customer of that order.
Your rights
Under the Digital Personal Data Protection Act, 2023 you can ask to see, correct or delete your data, or withdraw consent, by writing to hello@campuscomfort.in.
Storage
Data is stored with our cloud providers (Supabase, Vercel) and kept only as long as needed for orders, accounting and legal requirements.